Some quick information about Cash My Gold.
Initial offer for: 6g/9ct & 5g/18ct Gold: £50.40	Free insured postage: Yes (up to £500)
Time to receive pack: 24 hours	Free return postage: Yes (6 days)
Time till received valuation: 6 Days	Overall service: Average
Payment time (estimate): 3 days	Request a Pack: www.CashMyGold.co.uk

What you need to know:

Cash My Gold invested heavily in TV advertising in 2009/10. They went down the celebrity endorsement route and created 30 second TV adverts featuring celebrity Dale Winton. These high advertising and celebrity costs are reflected in the price they pay for gold.

Criteria:

Cash My Gold criteria for selling gold requires that you are at least eighteen years, a resident in the UK and that you have good and marketable title to the property.

Customer Service and Problems:

We have tested Cash My Gold and found the gold buying process takes longer than average and their offers are far lower than the best gold price paid.

Overall:

 Their general customer service and response times are poor and above all else their gold prices offered are much lower than that of the competition. CashMyGold is not a recommended Gold Buyer.

 

Gold Buyer	Gold pack requested	Gold pack received	Our gold items	Gold pack posted	Gold buyers contact	Gold buyer initial offer	Gold pack returned	Comments
	09/03/2013	10/03/2013	4.9g/18ct & 8.9g/9ct	14/03/2013	15/03/2013	£208.57	18/03/2013	GoldRefiners.co.uk sent the pack the next day and made the top offer of £208.57 within 48 hours. They were polite & professional and sent the gold back in 3 days.
	09/03/2013	11/03/2013	4.9g/18ct & 8.9g/9ct	14/03/2013	16/03/2013	£130.82	24/03/2013	BritishGoldRefinery were quick to make an initial offer of £130.82. They made a second improved offer of £150 and took 8 days to return the gold.
	09/03/2013	10/03/2013	4.9g/18ct & 8.9g/9ct	14/03/2013	15/03/2013	£35.00	24/03/2013	PostalGoldForCash sent the pack the next day and quickly made contact with an offer of £35. They increased their offer to £50 & £85 and took nine days to return the gold.
	09/03/2013	11/03/2013	4.9g/18ct & 8.9g/9ct	14/03/2013	18/03/2013	£32.82	23/03/2013	PostalGold took a couple of days to send the gold pack and 4 days to make their offer of £32.82. They took 5 days to return the gold.