Customer Feedback about: Postal Gold
At the behest of my wife, I recently had a mass sort through of my loft; where to my surprise I found quite a substantial amount of gold jewelry tucked away in an old cabinet. Going through it with her, it became apparent that she had no recollection of ever owning the haul, and had no desire to keep it. Aware of the fact I could sell it for scrap, I did an admittedly minimal amount of research online, and decided I’d take a punt with a company called Postal Gold.
I requested a gold pack, via the submission of a reasonably quick and easy form, but received no confirmation or acknowledgement of my order. I had no real cause for concern, however, as it arrived through my letterbox the very next day, great service in that respect. I filled in my details, plonked the items in the adequately insured envelope, and took them down to my local post office, intently waiting on a valuation.
Now, four days trickled by before I heard anything back from them, and the nature of this contact is a real gripe for me. I received an email, confirming that £22.85 had been paid into my bank account, and that if I weren’t happy with the offer I’d have to repay the money back to them before receiving my gold. What? Why was I not given the option of accepting or rejecting the valuation before any transaction was made? And £22.85? That figure was significantly below my expectations – which were more around the £50 mark.
With all that being said, I did seriously consider simply doing nothing and keeping the money, as I really needed it at the time. Yet I deiced to take a little time out and think about it. Unimpressed, I decided to send an email back saying I was unwilling to accept the other, before trudging off to the bank to send the money back. This was something of an inconvenience, and in my view unnecessary.
After finally receiving my items back (it took them 10 days after the receipt of my payment), I decided to invest a little more time in my research. I found the Compare Gold Price website and noticed Gold Refiners. Impressed by their feedback and data, I sent exactly the same bundle of gold through to them – and the very next day, to my utter astonishment, received an offer of £127! It does not take a rocket scientist to establish that this is 5 times the amount offered to me by Postal Gold, and needless to say, I bit their hand off.
Unbeknownst to me prior to visiting Compare Gold Price, there is a clear difference in the gold prices that even the well-known brands are paying. My advice for anybody like myself who is uninitiated in the process of selling gold scrap, is to do a little comparison test of your own as it might just make the difference between you receiving £22.85 and £127! Mr. Bryan, June 2011