Here are copies of emails I received from post gold for cash after I refused the initial offer of £29.00 then £38.00 and eventually £50.00. I told the assistant to go and find out how much it weighed. (I knew how much it was worth) and email me back.
Hello T............ Thank you for your time earlier, I have had the weight checked for you and there is 20.4g of 9ct gold in the pack you sent in. I understand you have been looking online you do have to be very careful with the companies that use online calculators as the prices they quote on there are not the prices they pay! It states in their terms and conditions that it is just a guide line and is not a guaranteed amount, You will notice we do not have one for this reason as they can be very misleading! We are very honest in regards to what we can pay you which is why we call all of our customers with their offer before processing any payment, I Have spoken with the senior valuer who is part owner of the company to see if I can get you a better offer, As he owns his own jewellers he can sometimes look at re-sale on the items as opposed to just scraping them, He is willing to offer you £142 for the jewellery you have sent in, Can you let me know if this is more acceptable to you, Thank you, Bev
This was my reply
Hi Beverley thank you for doing some research I understand looking online is misleading but I have done some research prior to sending. Your offer of £142.00 is a great deal more than the original £29.00 however I will decline the offer. I will accept an offer of £200.00 for the gold or have it back. Thank you for all your help.
Email back from post gold for cash
Hello T....... Thank you for replying, Sorry the £142 is not acceptable to you, I understand it is a lot more than the original price which is why I wanted our senior valuer to look at your items as he can sometimes offer a better price, I have spoken to him and is willing to go to the £200 to save returning the items, I can put this into a bank or send you a cheque if this is more acceptable, Thank you, Kind regards, Beverley
Thank you Beverley that is acceptable a cheque in the post will be fine, Kind regards T..................
MY ADVICE IS DO NOT ACCEPT THE OFFER AND HAGGLE WEIGH YOUR GOLD AND CHECK GOLD SELLING PRICES THAT DAY AND ALLOW THE COMPANY A SMALL PROFIT. P.S THE JEWELLERY I SENT IN WAS NOT FIT TO SELL ON IN A SHOP IT WAS JUST PIECES OF GOLD. INVEST IN A CHEAP SCALES ITS WORTH IT.
I RECEIVED THE CHEQUE WITHIN THREE DAYS FOR £200.
Visiting Compare Gold Price, my interest was piqued by the customer feedback regarding the different websites covered by your charts. With a reasonably large amount of gold to sell, I wanted to be certain of which buyer I would use, and after reading up on the experiences of other users, was torn between Gold Refiners and PostGoldForCash.
I decided to split my gold in half and send equal amounts to the two companies in question. Immediately upon ordering gold packs from each, my experiences began to differ. Whilst receiving a prompt email from Gold Refiners confirming my request for a pack, I was left feeling slightly confused by the process at PostGoldForCash. After filling out a quick and easy form and submitting my data, I was transferred to a blank page. No email received, no acknowledgement of my request.
Despite this, both packs arrived bang on cue the next day; I cannot fault either of them on their delivery service. I completed the separate forms, inserted my gold into the specially provided envelopes; both insured for up to £500, and took them down to the post office.
I received an email from Gold Refiners the very next day, offering me a wholly acceptable £127.00. I was immediately impressed with this valuation and my feelings towards their service being augmented by a phone call from a representative confirming that I had received and was happy with their offer.
Conversely, I did not hear from PostGoldForCash until two days later. When I did finally receive a call, they offered me £22.00. After being offered £127.00 for what was essentially the same amount of gold, I responded to this valuation somewhat negatively. I decided to ask for my items to be returned, wherein the representative increased the other to £49.00. This still fell way short of my expectations, and I became quite short in my communication. The conversation concluded with a ‘final offer’ of £70.00, which I again refused, I was getting that gold back.
The next day I received another call from a representative informing me of their regret at not being able to offer a sufficient value for my gold. I was then told that, after speaking to the manager, the representative could offer me £120.00 max. Now, this was a marked increase on the original offer, and I was left feeling perturbed by the whole process. All I can say is, for people that do not mind haggling; it is likely that you’ll eventually receive an acceptable valuation of your gold from PostGoldForCash. I, unfortunately, am not one of those. I did not have the time to play hardball with these people, and ultimately felt like I was being slightly ripped off. I again asked for my gold back and they eventually agreed to return it.
With absolutely no qualms, I accepted the offer from Gold Refiners, and swiftly received payment. I’ve requested another Gold Refiners ‘gold pack’ and will send them the other half of my gold.